Pocketalk Expands Across 300+ Healthcare Institutions in Europe, Driving Improved Patient Communication

Accelerated adoption following DTAC certification contributes to first quarterly operating profit in the region

Tokyo, Japan (April, 2026) – Pocketalk Inc. (Headquarters: Tokyo, Japan; President & CEO: Noriyuki Matsuda) today announced that its European subsidiary, Pocketalk B.V., has achieved its first-ever quarterly operating profit for the period of January to March 2026.

This milestone reflects the successful optimization of the company’s sales structure and cost base, establishing a foundation for sustainable profitability in the European market. Key drivers include improved sales efficiency through the expansion of distributor networks, alongside disciplined management of headcount and marketing investments, resulting in a more profitable operating model. The achievement of quarterly operating profitability demonstrates that these structural improvements are not temporary, but are now functioning consistently over a sustained period.

Across Europe, increasing cross-border movement and linguistic diversity are driving a growing need for multilingual communication, particularly in healthcare and public service environments. Language barriers continue to present critical challenges impacting both service quality and safety, making effective communication solutions increasingly essential. In response, Pocketalk has been expanding the deployment of its AI-powered translation devices across the region.

In the UK, following the completion of DTAC (Digital Technology Assessment Criteria) and DCB0129 compliance requirements for healthcare, along with compliance with GDPR data protection requirements, adoption has accelerated significantly within the medical sector, reinforcing its suitability for use in regulated healthcare environments. As a result, Pocketalk devices are now deployed in more than 300 healthcare and welfare institutions across Europe, including leading hospitals and care providers. Furthermore, order volumes have increased by more than 2.5 times following DTAC certification, highlighting rapidly growing demand in regulated environments.

This momentum reflects a broader challenge across European healthcare systems. Recent industry coverage has highlighted how language barriers can pose serious risks to patient safety and equitable access to care. In practice, healthcare professionals often rely on ad hoc solutions such as informal interpretation or non-secure translation tools, creating inefficiencies and potential compliance risks. Healthcare professionals report that Pocketalk enables faster and more reliable communication with non-native patients, reducing reliance on ad hoc interpretation methods and supporting more efficient day-to-day clinical workflows in frontline care settings.

By providing a secure, GDPR-compliant communication solution designed for real-world clinical settings, Pocketalk enables healthcare providers to improve communication accuracy, enhance patient safety, and build trust with diverse patient populations. Beyond healthcare, Pocketalk is also being adopted across sectors such as hospitality, education, and public services, demonstrating its broader role in enabling inclusive and accessible communication across diverse environments.

Looking ahead, Pocketalk B.V. will continue to prioritize operational efficiency and profitability, while focusing on high-demand sectors such as healthcare to drive sustainable growth in the European market. Pocketalk Inc. is committed to its mission of “breaking down language barriers” by enabling people around the world to communicate freely in their native languages.

About Pocketalk S2

POCKETALK S2, launched in October 2024, is the latest model in the POCKETALK series. It supports voice and text translation in 92 languages, and text-only translation in an additional language. The device features built-in mobile connectivity, enabling use in over 170 countries and regions without the need for Wi-Fi. It also offers significantly improved battery performance, ensuring reliability across a wide range of use cases. In addition, integration with POCKETALK Analytics enhances security, aligning with global standards and making the device suitable for enterprise, government, and institutional use.

À propos de Pocketalk

Pocketalk is the leading provider of innovative, secure translation solutions designed to solve language-related challenges across a wide range of industries, including education, healthcare, law enforcement and public safety.

Pocketalk’s proprietary language engine, Prism Language Systems, powers handheld Pocketalk devices, the Pocketalk Enterprise App, Sentio, and external integrations, enabling real-time, accurate, hardware-agnostic translations in over 92+ languages. Ventana is the centralized administrative panel that provides translation insights and MDM capabilities. With Pocketalk, organizations can rely on secure, integrated solutions in compliance with the highest security standards, including third-party certifications for HIPAA and GDPR.

For more information, visit www.pocketalk.com.