{"id":188,"date":"2019-12-10T15:13:02","date_gmt":"2019-12-10T15:13:02","guid":{"rendered":"https:\/\/pocketalk.com\/?page_id=188"},"modified":"2026-04-02T18:55:54","modified_gmt":"2026-04-02T22:55:54","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/pocketalk.com\/en_ca\/contact-us","title":{"rendered":"Inquiry"},"content":{"rendered":"\n<\/p>\n<p>For all business sale inquiries, please visit our <a href=\"\/contact-sales\">Sales Inquiry<\/a> page.<\/p>\n<p>For all media inquiries, please contact us at <a href=\"mailto:press@pocketalk.com\">press@pocketalk.com<\/a><\/p>\n<p>For phone support, please call +1 888-721-3592 during our hours of operation.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Hours of Operation<\/strong><\/p>\n<p>Weekdays: 10am \u2013 3pm, 4pm \u2013 7pm US Eastern Time<\/p>\n<p>Weekends\/Public Holidays: Closed<\/p>\n<p>&nbsp;<\/p>\n<p>We aim to respond to your message as quickly as possible. If you don\u2019t see a reply from us within one business day, please review your spam or junk folder to ensure our response hasn\u2019t been filtered.<\/p>\n<p><META HTTP-EQUIV=\"Content-type\" CONTENT=\"text\/html; charset=UTF-8\"><!-- reCAPTCHA --><script src=\"https:\/\/www.google.com\/recaptcha\/api.js\"><\/script><script>function timestamp() { var response = document.getElementById(\"g-recaptcha-response\"); if (response == null || response.value.trim() == \"\") {var elems = JSON.parse(document.getElementsByName(\"captcha_settings\")[0].value);elems[\"ts\"] = JSON.stringify(new Date().getTime());document.getElementsByName(\"captcha_settings\")[0].value = JSON.stringify(elems); } }setInterval(timestamp, 500);<\/script><\/p>\n<style>\/* Common style: Design of the outside of the input field *\/.forms{width: 100%;position: relative;font: inherit;font-size: 14px;}\/* Common style: Design of input fields *\/ .forms input:not(.noStyle,.rounded-button), .forms select,.forms textarea{margin: 5px;width: 80%;padding: 10px;\/* Corner roundness (value can be adjusted) *\/ border-radius: 8px;border: 1px solid #555555;}\/* Common style: When input field is selected *\/.forms input:focus:not(.noStyle,.rounded-button),.forms select:focus{\/* Make the border red *\/ border: 1px solid red; \/* Add a red shadow *\/ box-shadow: 0 0 8px rgba(255, 0, 0, 0.6);\/* Remove the default blue border *\/outline: none;}\/* When input field is selected\uff1ainput *\/.forms input:focus:not(.noStyle,.rounded-button){\/* \u6587\u5b57\u8272 *\/ color: rgba(0, 0, 0, 0.6);}\/* When input field is selected\uff1aselect *\/.forms select:focus{\/* \u6587\u5b57\u8272 *\/ color: rgba(255, 0, 0, 0.6);}\/* Button *\/.rounded-button{ \/* Button background color *\/ background-color: #e6e6e6;\/* font color *\/ color: rgb(0, 0, 0);\/* Inner margin *\/padding: 10px 40px;\/* font size *\/font-size: 16px;\/* Corner roundness (value can be adjusted) *\/border-radius: 8px;\/* Show pointer on hover *\/cursor: pointer;\/* Hover animation *\/ transition: background-color 0.3s ease;border: 1px solid #555555;}\/* text area *\/.forms textarea{\/* Disable zoom by dragging the bottom right *\/resize: none;\/* Set the minimum height of the text area *\/min-height: 100px;\/* Set background transparent Depends on parent element *\/background: transparent;\/* Hide the horizontal scroll bar (long words cannot be scrolled even if they extend beyond the limit) *\/overflow-x: hidden;\/* Set to wrap text to a new line if a long word or URL exceeds the frame *\/overflow-wrap: break-word;}\/* text area\uff1aplaceholder *\/.forms textarea::placeholder{font: inherit;font-size: 14px;}\/* Input value error *\/.Erros{color: red;margin-bottom: 10px;}\n<\/style>\n<form id=\"caseForm\" action=\"https:\/\/webto.salesforce.com\/servlet\/servlet.WebToCase?encoding=UTF-8&#038;orgId=00DIS000000KG1Z\" method=\"POST\"><!-- Hidden items --><!-- reCAPTCHA --><input type=\"hidden\" name='captcha_settings' value='{\"keyname\":\"reCAPTCHAKey\",\"fallback\":\"true\",\"orgId\":\"00DIS000000KG1Z\",\"ts\":\"\"}'><!-- Environmental information --><input type=\"hidden\" name=\"orgid\" value=\"00DIS000000KG1Z\" \/><input type=\"hidden\" name=\"retURL\" id=\"retURL\"\/><!-- Solid hitting --><!-- record type --><input type=\"hidden\" name=\"recordType\" id=\"recordType\" value=\"012fQ000003xOW1QAM\" \/><!-- Customer support items --><input type=\"hidden\" id=\"IncBVCustomerSite__c\" name=\"IncBVCustomerSite__c\" value=\"true\"\/><!-- language --><input type=\"hidden\" id=\"Language\" name=\"Language\" value=\"en_US\"\/><input type=\"hidden\" id=\"IncBVCustomerSiteLanguage__c\" name=\"IncBVCustomerSiteLanguage__c\" value=\"en_US\"\/><\/p>\n<div id=\"formContents\" class=\"forms\"><!-- customer Web name --><input type=\"text\" id=\"SuppliedName\" name=\"first_name\" size=\"20\" placeholder=\"Name\" required=\"true\"\/><\/p>\n<div id=\"SuppliedNameError\" class=\"Erros\"><\/div>\n<p><!-- customer Web mail --><input type=\"email\" id=\"email\" name=\"email\" size=\"20\" placeholder=\"Email\" required=\"true\"\/><\/p>\n<div id=\"emailError\" class=\"Erros\"><\/div>\n<p><!-- case subject --><input type=\"text\" id=\"subject\" name=\"subject\" style=\"width: 80%; padding: 10px;\" placeholder=\"Subject\" required=\"true\"\/><\/p>\n<div id=\"subjectError\" class=\"Erros\"><\/div>\n<p><!-- inquiry region --><select id=\"InquiryRegion__c\" name=\"InquiryRegion__c\" title=\"Region\" required=\"true\"><option value=\"\" disabled=\"true\" selected=\"true\">Region<\/option><option value=\"JP\">JP<\/option><option value=\"US\/Canada\/Latin America\">US\/Canada\/Latin America<\/option><option value=\"EMEA\">EMEA<\/option><option value=\"APAC\">APAC<\/option><\/select><br \/><!-- inquiry product --><\/p>\n<p><select  id=\"InquiryProduct__c\" name=\"InquiryProduct__c\" title=\"Product Name\" required=\"true\"><option value=\"\" disabled=\"true\" selected=\"true\">Product Type<\/option><option value=\"Pocketalk Devices\">Pocketalk Device<\/option><option value=\"Sentio\">Sentio<\/option><option value=\"Ventana\">Ventana<\/option><option value=\"Enterprise App\">Pocketalk Enterprise App<\/option><option value=\"Others\">Others<\/option><\/select><\/p>\n<p><!-- Agree to privacy policy --><\/p>\n<p><input name=\"PrivacyPolicy\" type=\"hidden\" value=\"no\" autocomplete=\"off\" class=\"noStyle\" \/><input required=\"required\" type=\"checkbox\" value=\"yes\" name=\"PrivacyPolicy\" id=\"PrivacyPolicy\" class=\"noStyle\" \/> I have read and agree to the <a href=\"https:\/\/pocketalk.com\/general-terms-of-use-na\" data-entity-type=\"section\" data-entity-id=\"https:\/\/pocketalk.com\/general-terms-of-use-na\" data-entity-name=\"section-a\" data-marked-section=\"true\" data-entity-position=\"2\" data-h-id=\"temp-1766103355094-3b067fdb9a9d48\" data-h-component-type=\"section\" data-h-feature-provider=\"helium\" data-h-event-data=\"{}\" data-h-view-listener-added=\"true\">Terms of Use<\/a> and <a href=\"https:\/\/pocketalk.com\/privacy-policy\" data-entity-type=\"section\" data-entity-id=\"https:\/\/pocketalk.com\/privacy-policy\" data-entity-name=\"section-a\" data-marked-section=\"true\" data-entity-position=\"3\" data-h-id=\"temp-1766103355094-c085c6f2840608\" data-h-component-type=\"section\" data-h-feature-provider=\"helium\" data-h-event-data=\"{}\" data-h-view-listener-added=\"true\">Privacy Policy<\/a><\/p>\n<p><!-- Inquiry details --><textarea id=\"description\" name=\"description\" placeholder=\"Please describe your question or issue here...\" required=\"true\"><\/textarea><\/p>\n<div id=\"descriptionError\" class=\"Erros\"><\/div>\n<p><!-- reCAPTCHA --><\/p>\n<div class=\"g-recaptcha\" data-sitekey=\"6LcpAkUsAAAAAMh37HvG4Lp4UJsMGNpecbsIbKu5\"><\/div>\n<p><!-- send button --><\/p>\n<p><input id=\"submitBtn\" type=\"submit\" name=\"submit\" value=\"Send\" class=\"rounded-button\" \/><\/p>\n<\/div>\n<div id=\"sendMessage\" class=\"forms\" style=\"display: none\"><input type=\"button\" id=\"backBtn\" class=\"rounded-button\" onclick=\"location.href = formUrl\" value=\"Message Sent.  Back to Inquiry Form\" \/><\/div>\n<\/form>\n<p><script>const formUrl = \"https:\/\/pocketalk.com\/en_ca\/contact-us\/\";document.getElementById('retURL').value = formUrl + \"?send\";const params = new URLSearchParams(window.location.search);const form = document.getElementById('formContents');const sendScreen = document.getElementById('sendMessage');if (params.has('send')) {form.style.display = 'none'; sendScreen.style.display = 'block'; }document.getElementById(\"caseForm\").addEventListener(\"submit\", function(e) {var recaptchaError = false; try {var recaptchaResponse = grecaptcha.getResponse();if (recaptchaResponse.length == 0) {recaptchaError = true;}} catch  (ex) {recaptchaError = true;}if (recaptchaError) {alert(\"Please check \\\"I'm not a robot\\\" to submit.\");e.preventDefault();return; }const SuppliedName = document.getElementById(\"SuppliedName\").value.trim();const email = document.getElementById(\"email\").value.trim();const subject = document.getElementById(\"subject\").value.trim();const description = document.getElementById(\"description\").value.trim();const SuppliedNameError = document.getElementById(\"SuppliedNameError\");const emailError = document.getElementById(\"emailError\");const subjectError = document.getElementById(\"subjectError\");const descriptionError = document.getElementById(\"descriptionError\");let hasError = false;SuppliedNameError.textContent = \"\"; emailError.textContent = \"\";subjectError.textContent = \"\";descriptionError.textContent = \"\";if (SuppliedName.length > 80) {SuppliedNameError.textContent = `Sorry, the name you entered is too long. Please try again with a shorter name (80 characters max).`;hasError = true;}const emailPattern = \/^[a-zA-Z0-9]+([._%+-]?[a-zA-Z0-9]+)*@[a-zA-Z0-9.-]+\\.[a-zA-Z]{2,}$\/;if (!emailPattern.test(email)) {emailError.textContent = `Please enter a valid email address.`;hasError = true;}if (subject.length > 255) {subjectError.textContent = `Sorry, your message exceeds the character limit. Please keep your response within 255 characters.`;hasError = true;}if (description.length > 32000) { descriptionError.textContent = `Sorry, your message exceeds the character limit. Please keep your response within 32,000 characters.`;hasError = true;}if (hasError) {e.preventDefault();}});<\/script><br \/>\n\n\n\n\n\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-full-skinny.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-188","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/pocketalk.com\/en_ca\/wp-json\/wp\/v2\/pages\/188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pocketalk.com\/en_ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pocketalk.com\/en_ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pocketalk.com\/en_ca\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/pocketalk.com\/en_ca\/wp-json\/wp\/v2\/comments?post=188"}],"version-history":[{"count":0,"href":"https:\/\/pocketalk.com\/en_ca\/wp-json\/wp\/v2\/pages\/188\/revisions"}],"wp:attachment":[{"href":"https:\/\/pocketalk.com\/en_ca\/wp-json\/wp\/v2\/media?parent=188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}